SPEAKERS

speaker

Camille Harrison

Group Vice President, Chief Customer Officer

Florida Blue

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speaker

Jascha Kaykas-Wolff

Chief Marketing Officer

Mozilla

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Justin Reilly

Head of Customer Experience Innovation

Verizon Fios

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speaker

Ejieme Eromosele

Managing Director, Customer Experience

New York Times

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Mike Rowland

Director, Digital

West Monroe Partners

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Lance Gruner

Executive Vice President, Global Customer Care

Mastercard

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Rosalyn Curato

Chief Customer Officer

Allovue

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Jeanne Bliss

Founder & CEO

Customer Bliss

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Jon Robertson

Chief Customer Officer

Desk Yogi

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Jose Vergara

Chief Customer Officer

McKesson

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Karen Pascoe

SVP, Experience Design, Digital Payment & Labs

Mastercard

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Jennifer Batley

Senior Vice President

Walker Information

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Gregory Knight

SVP, Chief Customer Officer

CenterPoint Energy

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John Forrester

Chief Marketing Officer

Inbenta

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Diane Magers

CEO

Customer Experience Professionals Association

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Nick Mehta

CEO

Gainsight

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Nick Frunzi

Chief Customer Offficer

Esri

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speaker

Catherine Zinn

Chief Client Officer

Orrick, Herrington & Sutcliffe LLP

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Jim White

VP, Customer Experience

Symphony Post Acute Network

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Patrick Duffy

Global Director, Vacations & Chief Experience Officer

Diamond Resorts International

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Duygu Cibik

Chief Customer Success Officer

Reval

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Jennifer LeMieux

Chief Customer Officer

Gaffey Healthcare

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Michael Allenson

Principal CX Transformation Consultant

MaritzCX

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Kara R. Kalivoda

Head of Global Voice of the Customer

Verizon Enterprise Solutions

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Katherine Williams

Director Customer Success

Comcast Cable

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Waves Mowatt-Kane

Program Director, Customer Experience

Amtrak

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Stephanie Cochinos

AVP, Marketing Strategy, Global Brand & Marketing

MetLife

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Ari Radetsky

Vice President, Customer Experience

Winc Wines

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Dana Wilson

Vice President, Customer Experience, Process Improvement

Comcast

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Marijke Maartense

Director, Global Customer Experience

Philips Healthcare

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Kelly Harper

Director, Customer Experience Learning

BMO Bank

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