Rosalyn Curato

Rosalyn Curato

Job Title: Chief Customer Officer

Company: Allovue

Rosalyn Curato is Chief Customer Officer at Allovue. She was drawn to Allovue after working in education consulting for two years and seeing how much time and effort was spent data crunching, sacrificing time that should have been spent on strategizing. There had to be a better solution out there.

At Allovue, Rosalyn and her team focus all of their efforts on the double bottom line: fostering sustainable customer relationships while creating an impact at the school districts they partner with. She believes in working with a sense of urgency and adaptability, to create change while learning from past experiences.

Before her foray into education, Rosalyn spent six years at Citigroup during the start and heart of the subprime crisis. In the wake of the recession, Rosalyn’s work focused on projects related to the restructuring of Citi, and she ultimately received an accelerated promotion to Vice President in the Corporate M&A team.

Rosalyn received a B.S. from NYU’s Stern School of Business. She lives in the DC metro area with her husband, Paul.

Speaking at the following:

3.30pm - 4.15pm
Panel Discussion: Rethinking the Future of Customer Experience – What Is the Subsequent Place of the Chief Customer Officer?

The rise in the popularity of the CCO provides strong evidence of the prioritization of the customer experience, however, what’s next for CX and will the responsibility always lie with a CCO? What technological and strategic factors are likely to disrupt the stability of the CCO role? Is democratization the answer? Will a fully embedded… Read more.

10.15am - 11.00am
Panel Discussion: Deconstructing Traditional Corporate Systems and Building A Organization Around The Customer

C is for Chief! Evaluating differing reporting lines for a CCO and the most effective corporate hierarchies Organization’s and industries are recognising the need for customer-centricity and the clear benefits, however, are they truly ready for the implications of it? What are the architectures, processes, people and technology that must be in place to allow… Read more.