Benefits of Attending

Corinium’s C-suite events are designed to delve into the most critical issues senior leaders face when driving their new business area up the corporate agenda.

Chief Customer Officer USA 2018 is presented in an interactive peer-lead conference attracting senior-level customer focused professionals. Incorporating a compelling presentation format, in the style of applied workshops or designated discussion groups, attendees are afforded a personalized and engaging experience. At the heart of the agenda are practical take-home best practices and shared strategies that go beyond the Chief Customer Officer business case, driving C-level accountability for customer centricity.

Book now for Chief Customer Officer USA 2018:

  1. Share in real strategic insights with true industry peers from a variety of sectors – more than 65% of attendees are VP level or higher
  2. Get real insight on how you can take your customer experience strategy to reality and move far beyond the business case
  3. Participate in the Customer Data & Analytics Focus Day to uncover new strategies to get the most from your data and build a more complete view of your customers
  4. Be an agent of change within your organization; develop internal strategies and methodologies during the Employee Engagement Dinner Masterclass.
  5. Engage in Coriunium’s discussion based format which delivers practical takeaways, going beyond the case study through interactive conversations that go into the “why” and the “how”
  6. Network in a collaborative environment the the company of senior CX executives and leading product and solution providers over the course of several networking lunches, cocktail parties and dinners.

Who attended Chief Customer Officer USA 2017:

Chief Client Experience Officer Miles & Stockbridge
Chief Client Officer Orrick, Herrington & Sutcliffe LLP
Chief Customer Care Officer Oscar Health
Chief Customer Officer American Family Insurance
Chief Customer Officer Desk Yogi
Chief Customer Officer Esri
Chief Customer Officer Gaffey Healthcare
Chief Customer Officer McKesson
Chief Customer Officer Florida Blue
Chief Customer Officer Allovue
Chief Customer Officer FirstNet
Chief Customer Success Officer Reval
Chief Experience Officer & Global Director of Vacations Diamond Resorts International Inc
Director Citi
Director Customer Experience LATAM MEDTRONIC
Director Customer Service Operations Philips Electronics NA Corporation
Director Global Customer Experience Philips
Director of Client Experience Suffolk Construction
Director, Consumer Experience Health Net
Director, Customer Experience Learning BMO Bank
Director, Customer Experience Strategy and Design Prudential
Executive Vice President, Global Customer Care Mastercard
Global Head of Marketing, Mobility Logitech
Head of Customer Experience Innovation Verizon Fios
Head of Global Voice of the Customer Verizon Enterprise Solutions
Manager, Customer Experience Verizon
Managing Director, Customer Experience The New York Times
Program Director Customer Experience Amtrak
Senior Vice President & Chief Customer Officer CenterPoint Energy
Senior Vice President Marketing US LBM
Senior Vice President of Sales & Marketing Operations Isagenix
Senior Vice President, Chief Customer Officer Oncor
Assistant Vice President, Segmentation and Customer Insights MetLife Inc
Sr Director Dell
SVP Client Strategy & Experience SunTrust
SVP Customer Success MCG Health
SVP, Group Head, User Experience Mastercard
User Experience Consultant Amtrak
Vice President Chief Customer Operations Officer Texas Life Insurance Company
Vice President Customer Experience The HON Company
Vice President Customer Journey and Analytics GovX
Vice President Marketing & Communications NORCAL Group
Vice President of Customer Experience Club W
Vice President of Customer Experience Hunter Douglas
Vice President Operations & Customer Strategy Comcast
Vice President Patient Services/Chief Nursing Officer King’s Daughters Medical Center
Vice President, Claim Customer Experience Travelers Insurance
Vice President, Client Experience MD Financial Management
Vice President, Consumer Sales Strategy/CCO Seacret Direct
Vice President, Customer Experience Ingersoll Rand
Vice President, Customer Experience Symphony Post Acute Network
Vice President, Customer Experience Administration GM Financial
Vice President, Customer Experience, Process Improvement Comcast
Vice President, Global Customer Experience UPS
Vice President, Marketing MD Financial Management
Vice President, Sales Hickory Training
Vice President, Servicing Strategy American Express