Matthew Diamanti

Matthew Diamanti

Job Title: Vice President Product Innovation & Design

Company: McGraw-Hill Education

I’m currently leading a global team of human-centered directors, managers and designers for McGraw Hill Education (APAC, EMEA, North America, LATAM) to develop an innovation pipeline of f2f services, digital products and print products while also creating a human-centered design culture across the entire organization through training and process improvements.

I have over 15 years of experience building first class & award winning design, user experience & research teams. My experience is deep with expertise in all disciplines of design & customer/user research methods while also being broad in multiple areas of business.

Strengths & Keywords » International | Training | Human-centered Design | Customer Experience | User Experience | Creative Services | Design Management | Digital Marketing | Marketing Collateral | Brand Management | Customer Research | User Research | Product Management | Product Design | Product Development | Product Innovation | Product Strategy | Business Strategy | Project Management | Portfolio Management | Leadership | Executive | E-Learning | Healthcare | E-Commerce | Web Design | Mobile Design | Portal Design | Print Design | Video | Multimedia | Board Room | Presentations | Public Speaking | Financial Acumen

Speaking at the following:

12:00pm - 12:45pm
D2: Managing experiences across multiple channels and devices

• Seamless design, social media integration and multiple platforms are a must • Millennials communicate differently: text, social media, AI and chat bots • Reimaging the face-to-face experience • If you take your eye off the ball in one channel you will lose customers quickly